The beginning
A childhood and all his schooling in Les Ponts-de-Martel. The company is based there today and works across French-speaking Switzerland.
About
The story behind Fässler Ltd
That of Jonas Fässler, a construction machinery mechanic turned field technician, with stints in German-speaking Switzerland and North America, before taking up studies in automation electronics.
Background
From the field to automation
Construction machinery mechanic
4 years of apprenticeship as a construction machinery mechanic at Zmoos, hands on the machines. From the age of 18, the first service call-outs across French-speaking Switzerland.
Field technician
Then five years at Liebherr in German-speaking Switzerland, as a field technician from the age of 19. Work at customer sites, on demanding machines.
Agricultural machinery
A year in Canada with a John Deere agricultural machinery importer. A different brand, different methods, and farms on an entirely different scale.
Electrical engineering in automation
Back in Switzerland, studies in electrical engineering and automation, still under way. This dual skill set, mechanical and electronic, makes it possible to tackle a crankshaft seal as readily as a CAN network or an electrical cabinet.
Approach
A way of working
Diagnose before replacing
We look for the cause first, backed by measurements. Only then does anything come apart.
Travel rather than immobilise
Sending a machine to a workshop means days of downtime. Most work is done where the machine stands.
Direct contact
A small structure with direct contact: you speak to the person who will work on your machine. Nothing gets lost between the phone call and the site.
Detailed quotes and reports
A quote before the work and a written report afterwards: what was measured, what was replaced, what still needs watching. Enough to justify the spend and keep a maintenance record.
Seeing it through
A stubborn fault or an unusual request does not get passed on elsewhere. That is often where the real work starts.
Outside the workshop
A taste for a challenge
The most interesting projects are the ones that do not exist yet. Hence the Deutz tractor fitted with a 16-litre V10 engine, built to see how far the idea could be taken. The same drive to see things through shows up outside work too: walking to England, or finishing the Embrunman.
